Common Questions

How do these actually work?

 You're smarter than your vacuum, really!

Are these compatible with my vacuum?

Our universal design fits all makes and models.

Is it difficult to install these on my vacuum?

Installation is as easy and 1, 2, 3...literally.

Payment

What payment methods do you accept?

We take 'em all!

Do you offer discounts and promotions?

Funny you should ask...

Orders

Can I cancel/update my order?

Say it isn't so!

Will I be able to track my order status?

Of course, we'd never leave you in the dark.

What if I never received a confirmation email?

You have mail! ...don't you?

Shipping

What shipping options do you offer?

We have a number of options to choose from.

Do you ship worldwide?

We love our international customers!

Can you deliver to my P.O. Box?

We absolutely can!

What if I supplied the wrong shipping address?

It's ok, mistakes happen!

What do I do if my order was damaged during shipping?

Fragile, Do not Bend, Precious Cargo...

How long will my order take to arrive?

My rug is filthy, I need this now!

How do I track my shipment?

Keeping tabs on your order is easy.

Returns

What is your refund policy?

You're satisfaction is our guarantee!

I purchased this last week, but now its on sale...

Timing is everything, isn't it.

Account

Do I need to set up an account to place an order?

Well, no...but we'd love to have you!

How to I reset my password?

I have WAY to many passwords to remember

What is your Privacy Policy?

Your privacy is extremely important to us!

Communication

I want to share my story!

Well that good, cuz we want to hear it!

How do I get in touch with you?

We're ready and waiting to help!

Miscellaneous

Can I find these in stores?

If you build it, they will come...

Wholesale Inquiries

Come aboard, we'd love to have you!

Vacuum Cleaner Jokes

Come on, they don't all suck...